All help articles in one searchable library
Use this page to explore every setup guide, troubleshooting article, billing page, and compliance resource we have published so far.
How to Create Your ManyReach Account
Sign up in under a minute. Start free with credits included and unlimited automations.
How to Connect Your Instagram Account
Link your Instagram Business or Creator account through Meta's official authorization.
How to Create Your First Automation
Build your first automation with triggers, keywords, optional gates, and your DM message.
Understanding Automation Types
Compare Comment-to-DM, Story DM, and Keyword DM Reply to pick the right trigger.
How to Set Up Keyword Triggers
Add keywords so ManyReach sends DMs when followers comment or message specific words.
How to Use Follow Gate
Ask people to follow before they receive your link. Useful for audience growth campaigns.
How to Use Email Gate
Collect email addresses inside the DM before sending your link or resource.
How to Set Up Story Reply Automations
Send DMs when someone reacts to or replies to your story within the story window.
How to Use Public Reply Variations
Rotate public comment replies before the DM sends. Comment-triggered automations only.
How to Export and Use Your Contacts
Export captured emails and conversation data as CSV for your email marketing stack.
Why Is My Automation Not Triggering?
Debug automations that stopped firing: account, token, keywords, and trigger type.
Why Are My DMs Not Being Delivered?
Fix delivery issues from Message Requests, rate limits, expired windows, and privacy settings.
How to Fix Instagram Connection Issues
Solutions for broken links, redirect failures, missing Facebook Pages, and token expiry.
Understanding DM Rate Limits and Messaging Windows
API hourly limits, credit usage, trigger windows, and safe sending practices.
Understanding Credits and Pricing
How ManyReach credit packs work, what's included free, and when to top up.
How to Manage Your Workspace
Manage members, settings, connected Instagram accounts, and team access.
How to Delete Your Account
Request permanent removal of your workspace, automations, and stored data.
Is ManyReach Safe for My Instagram Account?
Meta-approved official API usage. No password sharing, no browser bots.
ManyReach and Instagram Terms of Service
How ManyReach complies with Instagram rules: official API, no cold DMs, no scraping.
How ManyReach Handles Your Data
What we collect, how we protect it, and your rights to access or delete data.